/* ============================================================
   Popup de Detecção de Recorrência ao Suporte
   Layout vertical compacto e SEM SCROLL em lugar nenhum:
   resumo no topo + duas seções expansíveis em ACCORDION (uma
   aberta por vez), com listas limitadas ("+N" para o excedente).
   Reaproveita as variáveis de tema (modo claro/escuro).
   ============================================================ */

/* ---------- Ponto de acesso manual no header ---------- */
/* Botão-ícone discreto ao lado do "Consultar" — o texto "Analisar
   recorrência" aparece só no tooltip (hover). Especificidade elevada
   (button.classe) para vencer a regra `.header-search button` do layout,
   que senão imporia padding lateral e esmagaria o ícone. Liberado apenas
   com shopcode consultado + usuário logado (senão fica desabilitado). */
.header-search button.support-recurrence-open-btn {
    flex-shrink: 0;
    width: 38px;
    height: 38px;
    padding: 0;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border: 1px solid var(--color-border-medium, var(--color-border));
    border-radius: var(--border-radius, 8px);
    background: var(--color-input-bg, transparent);
    color: var(--color-text-secondary);
    cursor: pointer;
    font-size: 1em;
    transition: color 0.2s, border-color 0.2s;
}

.support-recurrence-open-btn:hover:not(:disabled) {
    color: var(--color-primary);
    border-color: var(--color-primary);
}

.support-recurrence-open-btn:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

/* Cliente recorrente: pisca em laranja num ritmo lento (ciclo de 2.6s),
   alternando entre o visual discreto e o tom de aviso — chama a atenção
   sem ser frenético. Cliente não-recorrente: segue discreto, sem nada. */
.header-search button.support-recurrence-open-btn.is-recurrent {
    animation: support-recurrence-blink 2.6s ease-in-out infinite;
}

@keyframes support-recurrence-blink {
    0%, 100% {
        color: var(--color-text-secondary);
        border-color: var(--color-border-medium, var(--color-border));
        background: var(--color-input-bg, transparent);
    }
    50% {
        color: var(--color-warning, #dd6b20);
        border-color: var(--color-warning, #dd6b20);
        background: var(--color-warning-bg, rgba(255, 171, 0, 0.15));
    }
}

/* Sem animação para quem prefere movimento reduzido: laranja fixo sutil. */
@media (prefers-reduced-motion: reduce) {
    .header-search button.support-recurrence-open-btn.is-recurrent {
        animation: none;
        color: var(--color-warning, #dd6b20);
        border-color: var(--color-warning, #dd6b20);
    }
}

/* ---------- Caixa da modal (header / resumo / accordion / rodapé) ---------- */
.support-recurrence-box {
    max-width: min(620px, 94vw);
    width: 620px;
    padding: 20px 24px 14px;
    text-align: left;
    display: flex;
    flex-direction: column;
    gap: 12px;
    /* Sem max-height / sem overflow: o accordion (uma seção aberta por vez)
       + o cap de dias mantêm o conteúdo dentro da viewport — nunca rola. */
}

/* Cabeçalho: ícone num "chip" quadrado em tom de aviso + título */
.src-header {
    display: flex;
    align-items: center;
    gap: 14px;
}

.support-recurrence-box .src-header .custom-modal-icon {
    width: 40px;
    height: 40px;
    flex-shrink: 0;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 1.35em;
    margin: 0;
    border-radius: 12px;
    background: var(--color-warning-bg, rgba(255, 171, 0, 0.14));
    border: 1px solid var(--color-warning-border, var(--color-warning-light, #ffab00));
}

.support-recurrence-box .src-header .custom-modal-title {
    margin: 0;
    font-size: 1.2em;
    letter-spacing: -0.01em;
}

.src-body {
    display: flex;
    flex-direction: column;
    gap: 10px;
}

/* ---------- Resumo (topo): badge + cartões ---------- */
.support-recurrence-message {
    margin: 0;
}

.support-recurrence-badge {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    padding: 10px 14px;
    border-radius: 12px;
    background: var(--color-warning-bg, rgba(255, 171, 0, 0.12));
    border: 1px solid var(--color-warning-light, #ffab00);
    color: var(--color-text);
    font-size: 1em;
    line-height: 1.45;
}

.support-recurrence-badge > i {
    font-size: 1.35em;
    color: var(--color-warning-light, #ffab00);
    flex-shrink: 0;
    margin-top: 2px;
}

.support-recurrence-badge strong {
    font-weight: 800;
    color: var(--color-text);
}

.src-badge-text {
    display: flex;
    flex-direction: column;
    gap: 6px;
    min-width: 0;
}

.support-recurrence-badge-sub {
    color: var(--color-text-secondary);
    font-size: 0.88em;
}

/* Orientação ao atendente, embutida no próprio cartão de aviso. */
.src-badge-advice {
    font-size: 0.82em;
    line-height: 1.45;
    color: var(--color-text-secondary);
}

.support-recurrence-counts {
    display: flex;
    gap: 10px;
    margin-top: 10px;
}

.support-recurrence-count {
    flex: 1;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 4px;
    padding: 9px 8px 8px;
    border-radius: 12px;
    background: var(--color-info-value-bg, rgba(0, 0, 0, 0.04));
    border: 1px solid var(--color-border-medium, var(--color-border));
}

.support-recurrence-count .src-num {
    font-size: 1.55em;
    font-weight: 800;
    color: var(--color-primary);
    line-height: 1;
}

.support-recurrence-count .src-label {
    font-size: 0.72em;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    color: var(--color-text-secondary);
    font-weight: 600;
    text-align: center;
}

/* ---------- Seções expansíveis (atendimentos recentes / atendentes) ---------- */
.src-expand-wrap {
    margin: 0;
}

/* Linha-botão discreta: expande a seção; abrir uma recolhe a outra. */
.src-expand-toggle {
    display: flex;
    align-items: center;
    gap: 10px;
    width: 100%;
    padding: 10px 13px;
    background: none;
    border: 1px solid var(--color-border-medium, var(--color-border));
    border-radius: 12px;
    color: var(--color-text-secondary);
    font: inherit;
    font-size: 0.92em;
    font-weight: 600;
    cursor: pointer;
    text-align: left;
    transition: border-color 0.15s, color 0.15s;
}

.src-expand-toggle:hover {
    border-color: var(--color-primary);
    color: var(--color-primary);
}

.src-expand-toggle .src-expand-caret {
    margin-left: auto;
    font-size: 0.85em;
}

/* Conteúdo da seção de atendimentos (chips + painel de detalhe) */
.src-days-content {
    margin-top: 10px;
    padding: 0 2px;
}

.support-recurrence-attendants {
    margin: 8px 0 0;
    padding: 4px 2px 0;
}

.src-attendant-row {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 5px 0;
}

.src-attendant-avatar {
    flex-shrink: 0;
    width: 30px;
    height: 30px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    background: var(--color-primary);
    color: #fff;
    font-weight: 700;
    font-size: 0.85em;
    text-transform: uppercase;
    cursor: default;
}

.src-attendant-info {
    display: flex;
    flex-direction: column;
    min-width: 0;
    line-height: 1.25;
}

.src-attendant-name {
    font-size: 0.88em;
    font-weight: 600;
    color: var(--color-text);
}

.src-attendant-email {
    font-size: 0.78em;
    color: var(--color-text-secondary);
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.src-attendant-overflow {
    font-size: 0.8em;
    font-weight: 600;
    color: var(--color-text-secondary);
    padding: 6px 0 2px 40px;
}

/* Filtro "apenas ações efetivas" — controla O QUE é exibido (não o snooze).
   Discreto, no canto superior direito do cabeçalho; a explicação completa
   fica no tooltip (title) do ícone de info. */
.support-recurrence-filter {
    display: flex;
    align-items: center;
    gap: 7px;
    margin: 0 0 0 auto; /* empurra para a direita do cabeçalho */
    cursor: pointer;
    font-size: 0.82em;
    font-weight: 600;
    color: var(--color-text-secondary);
    user-select: none;
    white-space: nowrap;
    transition: color 0.15s;
}

.support-recurrence-filter:hover {
    color: var(--color-text);
}

.support-recurrence-filter input[type="checkbox"] {
    width: 15px;
    height: 15px;
    accent-color: var(--color-primary);
    cursor: pointer;
    margin: 0;
    flex-shrink: 0;
}

.support-recurrence-filter .src-filter-info {
    font-size: 1.05em;
    color: var(--color-text-secondary);
    cursor: help;
    transition: color 0.15s;
}

.support-recurrence-filter:hover .src-filter-info {
    color: var(--color-primary);
}

/* ---------- Atendimentos recentes: dias como chips ---------- */
.support-recurrence-timeline {
    list-style: none;
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin: 0 0 12px;
    padding: 0;
}

.src-day-chip {
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    gap: 3px;
    min-width: 90px;
    padding: 7px 11px;
    border: 1px solid var(--color-border-medium, var(--color-border));
    border-radius: 10px;
    background: var(--color-input-bg, transparent);
    color: var(--color-text);
    cursor: pointer;
    text-align: left;
    transition: border-color 0.15s, background-color 0.15s, box-shadow 0.15s, transform 0.1s;
}

.src-day-chip:hover {
    border-color: var(--color-primary);
    transform: translateY(-1px);
}

.src-day-chip.is-active {
    border-color: var(--color-primary);
    background: var(--color-primary-light, rgba(0, 152, 249, 0.12));
    box-shadow: inset 0 0 0 1px var(--color-primary);
}

.src-day-chip .src-day-date {
    font-weight: 700;
    font-size: 0.92em;
}

.src-day-chip .src-day-count {
    font-size: 0.78em;
    color: var(--color-text-secondary);
    font-weight: 600;
}

.src-day-chip.is-intense {
    border-color: var(--color-warning-border, var(--color-warning, #dd6b20));
}

.src-day-chip.is-intense .src-day-count {
    color: var(--color-warning, #dd6b20);
    font-weight: 700;
}

.src-day-more {
    align-self: center;
    font-size: 0.85em;
    font-weight: 600;
    color: var(--color-text-secondary);
    padding: 0 6px;
}

/* ---------- Painel de detalhe do dia (master-detail) ---------- */
/* Cartão com fundo próprio: destaca as operações do dia selecionado. */
.src-drill-pane {
    background: var(--color-subtitle-bg, rgba(0, 0, 0, 0.03));
    border: 1px solid var(--color-border-light, var(--color-border));
    border-radius: 12px;
    padding: 12px 16px;
}

.src-drill-head {
    font-weight: 700;
    font-size: 0.95em;
    color: var(--color-text);
    margin-bottom: 8px;
    padding-bottom: 8px;
    border-bottom: 1px solid var(--color-border);
}

.src-drill-head i {
    color: var(--color-primary);
    margin-right: 8px;
}

.src-drill-list {
    list-style: none;
    margin: 0;
    padding: 0;
}

.src-drill-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 7px 2px;
    border-bottom: 1px solid var(--color-border-light, var(--color-border));
}

.src-drill-item:last-child {
    border-bottom: none;
}

.src-drill-acao {
    flex: 1;
    min-width: 0;
    color: var(--color-text);
    font-size: 0.95em;
}

.src-drill-qty {
    white-space: nowrap;
    font-weight: 700;
    color: var(--color-text);
    font-size: 0.95em;
    background: var(--color-info-value-bg, rgba(0, 0, 0, 0.05));
    border-radius: 999px;
    padding: 2px 10px;
}

/* Linha-resumo do excedente de operações (mantém a soma = logCount) */
.src-drill-item-overflow .src-drill-acao,
.src-drill-item-overflow .src-drill-qty {
    color: var(--color-text-secondary);
    font-style: italic;
    font-weight: 600;
}

/* Badge de tipo de operação */
.src-drill-badge {
    flex-shrink: 0;
    display: inline-block;
    min-width: 88px;
    text-align: center;
    padding: 3px 10px;
    border-radius: 999px;
    font-size: 0.76em;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    border: 1px solid transparent;
}

.src-badge-write {
    background: var(--color-error-bg, rgba(229, 62, 62, 0.12));
    color: var(--color-error-dark, #c53030);
    border-color: var(--color-error-border, rgba(229, 62, 62, 0.4));
}

.src-badge-reprocess {
    background: var(--color-primary-light, rgba(0, 152, 249, 0.12));
    color: var(--color-primary);
    border-color: var(--color-primary);
}

.src-badge-read {
    background: var(--color-info-value-bg, rgba(0, 0, 0, 0.05));
    color: var(--color-text-secondary);
    border-color: var(--color-border-medium, var(--color-border));
}

/* Status do painel (carregando / erro / vazio) */
.src-drill-status {
    padding: 8px 2px;
    font-size: 0.92em;
    color: var(--color-text-secondary);
}

.src-drill-status i {
    margin-right: 8px;
}

.src-drill-error {
    color: var(--color-error, #e53e3e);
}

/* ---------- Rodapé: snooze + botão ---------- */
.src-footer {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    border-top: 1px solid var(--color-border);
    padding-top: 12px;
}

.support-recurrence-snooze {
    display: flex;
    align-items: center;
    gap: 9px;
    cursor: pointer;
    font-size: 0.9em;
    color: var(--color-text-secondary);
    margin: 0;
    user-select: none;
}

.support-recurrence-snooze input[type="checkbox"] {
    width: 17px;
    height: 17px;
    accent-color: var(--color-primary);
    cursor: pointer;
    margin: 0;
    flex-shrink: 0;
}

.support-recurrence-snooze:hover {
    color: var(--color-text);
}

.src-footer .custom-modal-btn {
    margin: 0;
}

/* Largura fixa de 620px não cabe em telas estreitas: deixa fluida. */
@media (max-width: 680px) {
    .support-recurrence-box {
        width: auto;
    }
}